Netrikon clouDeskIT Features

"Netrikon clouDeskIT platform includes a set of core services and functional components that serve as the basic building blocks for its various modules. These include:

• Integrated dashboards and dimensional reporting
• Grained Authorization
• Multi Site Support
• Import/export capabilities
• Key metrics (KPIs, KRIs, KCIs)
• ITIL Benefits
• Account Management
• Service Level Agreement
• Self Service Portal
• Problem Management
• Incident Management
• Knowledge Base
• Audit trail
• Security and access control